I've been cheerfully "The Northern Bard" since I first was introduced to Tripod by a friend of mine while I was going into a chat room called QCC. I've faithfully kept them up on everything I've been doing, from changing my email whenever Yahoo needed changing to adding in my own business when I couldn't get the HTML to work on any other sites...so I've gone to the monthly fee for the amount of space I take up to sell books.
My last check that everything was still working was in June, just before my first of two surgeries, in 2016. Everything was working that day, so I went into the hospital with all going well.
In December, I was reminded that my credit card was due to expire - and I went through HELL trying to get them to switch to something that had no fees. By the time I had them ready to shut the whole mess down, someone came up with the proper way to make thier system recognize my new card and allow me to destroy the old one...
And I started paying again, but I didn't check everything....and I guess I should have, as I've got them ready to cancel by the 25th unless my emails work again by then....
In December, I was reminded that my credit card was due to expire - and I went through HELL trying to get them to switch to something that had no fees. By the time I had them ready to shut the whole mess down, someone came up with the proper way to make thier system recognize my new card and allow me to destroy the old one...
And I started paying again, but I didn't check everything....and I guess I should have, as I've got them ready to cancel by the 25th unless my emails work again by then....
You see, I tried to "test" everything on Monday, and my sound bites weren't working (they wanted to download only), my email wasn't working, my guestbooks were toast, and some of the Next/Return Home buttons weren't visible. I spent most of Tuesday correcting things, double-checked that my HTML was correct, and, with everything except the email corrected, I sent an email to the server asking if they had changed the program and proceeded to test the emails, as Yahoo had a hacker loose in December, so I wanted to make sure everything was working on our end. Everything works, according to the site that checks the email.
But nothing from Tripod.
So yesterday, I went in and removed my credit card. They sent a survey, and I let them know that the monthly fee INCLUDES an email and that I wasn't paying for anything more until they made my email work.
And I repeated that this morning - that when my site works, they get paid.
And I'm apt to go in EVERY day until they fix it.
*sending bad karma to Tripod*
If you're trying to email me about my web site, or something you see there, try me at debi_emmons@yahoo.com
If you're trying to email me about anything you've written that you would like me to look at or you would like to purchase a book, debi.emmons.author@gmail.com
As soon as Tripod/Lycos responds, I'll either remove this post - or add on a link to the new HTML site I'm looking into....
UPDATE 3/21: STILL nothing from Tripod except for some yutz wanting more info - and considering that he's the first one all week who mailed me ANYTHING, he's probably holding his head as we speak, trying to get the email to work.....
But there was one more "kibosh" to deal with, as I had to give my name, the last four of my SS number, and all that rot SIX TIMES for my husband to be able to get PayPal to speak to him, transfer his call to a supervisor - AND ALL SIX TIMES, HE WAS PUT BACK INTO THE QUE TO START AGAIN. Luckily, that final person had the decency to help Bill out, but I'm in DEEP shite, because the PayPal was to help out my business (writing books and doing other publishing stuff). I was hoping for a LOT more income from the books, so I had allowed myself to "live large" - and now I have to go through and take PayPal OFF all the places I had it.
Instead of helping me to "take payments anywhere", PayPal has just taken over the #1 position of "this credit card is the first one to go".
Thank you, Tripod and PayPal. I was looking forward to continuing to write, but you've taken that all away from me.
SUCCESS! (3/31/18) Tripos/Lycos has made my email work! HUZZAH!
Now I'm ready for the Next Time!
UPDATE 3/21: STILL nothing from Tripod except for some yutz wanting more info - and considering that he's the first one all week who mailed me ANYTHING, he's probably holding his head as we speak, trying to get the email to work.....
But there was one more "kibosh" to deal with, as I had to give my name, the last four of my SS number, and all that rot SIX TIMES for my husband to be able to get PayPal to speak to him, transfer his call to a supervisor - AND ALL SIX TIMES, HE WAS PUT BACK INTO THE QUE TO START AGAIN. Luckily, that final person had the decency to help Bill out, but I'm in DEEP shite, because the PayPal was to help out my business (writing books and doing other publishing stuff). I was hoping for a LOT more income from the books, so I had allowed myself to "live large" - and now I have to go through and take PayPal OFF all the places I had it.
Instead of helping me to "take payments anywhere", PayPal has just taken over the #1 position of "this credit card is the first one to go".
Thank you, Tripod and PayPal. I was looking forward to continuing to write, but you've taken that all away from me.
SUCCESS! (3/31/18) Tripos/Lycos has made my email work! HUZZAH!
Now I'm ready for the Next Time!